Park & Pickup a Parked Call

Introduction: 

 Parking a call is similar to putting a call on hold with the difference that you can then pickup the call from another device. 3CX includes this feature in all editions, including Free. 

 Parking a Call - IP Phone 

 

 BLIND Transfer Button followed by *00 to 09 to specify the parking Orbit. 

 

 

 For example *01 will place the call in the parking Orbit 1. 

 For example *02 will place the call in the parking Orbit 2. 

 

 Picking up a parked call 

 

 *10 to 19 where the 0 – 9 is the park Orbit number 

 

 

 For example *11 will pick up any calls parked in parking Orbit 1 

 For example *12 will pick up any calls parked in parking Orbit 2 

 

 Multiple Calls in Parking Lots 

 Parking lots support parking of multiple calls. Therefore, when un-parking, you can add the extension number from which the call was parked to be sure that you un-park the particular call you had initially parked there. 

 For example, if extension 100 parked a call in park 0, this call can be picked up by extension 101 by dialing *10100. 

 Examples for Popular IP Phones 

 Some examples to park a call with popular phones: 

 

 Yealink - press the TRANSFER button and dial *00, from the screen, then choose B Transfer. 

 Snom – press the TRANSFER button and dial *00. 

 Polycom – press the TRANSFER button, from the screen, then choose the option BLIND and then dial *00.