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Quick Response Templates for SMS & Chat

How To Guides

New template icon in the chat bar Once a template has been created, simply click on any chat message and then click on the 'Template' icon in the response bar. Now you will be able to click the ‘+ Add category’ button to start setting up your templates and ...

Configure Your Office Hours & Holidays

How To Guides

Configure Office Hours (Configuring Office Hours in 3CX Admin Console) To configure your office hours: In the 3CX Admin Console go to “Office hours”. Select the department you want to configure the office hours for. (3CX FREE/SMB don't have departments so...