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Which Client? PWA vs Desktop vs Native App

The PWA (Progressive Web App) app What is a PWA app? PWA stands for Progressive Web Apps (PWA...

3CX Quick Start Guide

Using your 3CX Desk Phone To make a call: Dial the number on the keypad and hit the send butt...

Park & Pickup a Parked Call

Introduction: Parking a call is similar to putting a call on hold with the difference that you c...

How to send a fax from email

One of the main features of eFax is the ability to send and receive faxes right from your email. ...

Downloading your 3CX Video Conference Recording

What to do when you don’t receive your Web Meeting report email. Video recording, video recordin...

CALL REPORTS - COMPLETE GUIDE TO 3CX REPORTS

Part 1: Agent Performance Reports Performance reports are used to monitor agent productivity whi...

Managing User / Agents’ Status in Queues

Call queues are used to better service incoming calls. Queue members are referred to as agents. Q...

Hot Desking

Hot Desking allows local or remote (via SBC) connected IP Phones to be used by multiple users, on...

Firewall & Router Configuration

Introduction If you have 3CX installed on-premise you need to make changes to your firewall conf...

PBX Dial Codes - How to use them directly from your phone

Dial codes are key/number combinations used to access functions within the phone system directly ...

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Vox Tandem Admin updated page Which Client? PWA vs Desktop vs Native App
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Vox Tandem Admin updated page Park & Pickup a Parked Call
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Vox Tandem Admin created page Park & Pickup a Parked Call
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Vox Tandem Admin updated page 3CX Quick Start Guide
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Vox Tandem Admin updated page How to send a fax from email
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