Recently Updated Pages
Auto Attendant / IVR / Office Hours - Call Routing
You probably don't want calls to ring your mobile in the middle of the night. Thank God for the o...
The 3CX iOS (APPLE) App: Work Remotely
Your office anywhere Whether you choose to work remotely from home, by the pool or at your neigh...
Creating an Audio or Video Conference
3CX’s video conferencing solution allows for effective, face to face communication and collaborat...
What is an online whiteboard?
A progression from the traditional blackboard, whiteboards are a common tool in all classrooms an...
Using your Desk Phone with 3CX
For the many people, there’s nothing like the feel and functionality of a physical phone. That’...
3CX WebMeeting / Video Conferencing
3CX WebMeeting is a powerful tool that allows for effective, face to face communication and colla...
Version 20 Beta 2 becomes a Release Candidate
Testing can begin. Final release in sight. Version 20 Beta 2 - released last Friday - has succes...
Downloading your 3CX Video Conference Recording
What to do when you don’t receive your Web Meeting report email. Video recording, video recordin...
CALL REPORTS - COMPLETE GUIDE TO 3CX REPORTS
Part 1: Agent Performance Reports Performance reports are used to monitor agent productivity whi...
Managing User / Agents’ Status in Queues
Call queues are used to better service incoming calls. Queue members are referred to as agents. Q...
How to send a fax from email
One of the main features of eFax is the ability to send and receive faxes right from your email. ...
3CX Chat User Guide
Manage Customer Queries from Live Chat, WhatsApp, Facebook and SMS/MMS The 3CX chat feature does...
Web Client User Guide
Your One Stop for All Communications – The 3CX Web Client The 3CX Web Client is easy to use and ...
Manually Enable / Disable Night Mode
Force 3CX IN or OUT of Office – Emergency Code This dial code (which is unspecified by default f...