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Force 3CX IN or OUT of Office – Emergency Code This dial code (which is unspecified by default for security purposes) is a code that when used, will set the entire PBX to either: In office hours Out of Office hours Back to auto switching based on tim...

Your One Stop for All Communications – The 3CX Web Client The 3CX Web Client is easy to use and combines all the features you need to efficiently communicate, collaborate and connect with colleagues, partners and customers, straight from your browser.  The W...

Using your 3CX Desk Phone To make a call: Dial the number on the keypad and hit the send button. OR select a contact or extension from your Web Client or a number from a web page, hit call. The Web Client triggers the call on your desk phone if selected ...

Manage Customer Queries from Live Chat, WhatsApp, Facebook and SMS/MMS The 3CX chat feature doesn’t only allow employees to chat and share files with each other, it also enables customer service agents to easily respond to queries sent via live chat, WhatsApp...

One of the main features of eFax is the ability to send and receive faxes right from your email. Below you will find instructions on how to do this. Note: This feature will only work from an email address associated with an active account in our system. If yo...

We’ve created this simple guide for you to provide to all of your users that will go over the initial basics, like how to view your fax number, how to send a fax, and how to navigate to your fax history. Accessing the ServiceLog into the service: https:...

3CX WebMeeting is a powerful tool that allows for effective, face to face communication and collaboration with colleagues and customers no matter where they are. WebMeeting is fully integrated into your web client, so you can create and access meetings, collab...