How To Guides

Introduction If you have 3CX installed on-premise you need to make changes to your firewall conf...

Force 3CX IN or OUT of Office – Emergency Code This dial code (which is unspecified by default f...

3CX WebMeeting is a powerful tool that allows for effective, face to face communication and colla...

For the many people, there’s nothing like the feel and functionality of a physical phone. That’...

3CX’s video conferencing solution allows for effective, face to face communication and collaborat...

3CX includes some truly collaborative features in the 3CX Meet function. Our advanced web confere...

A progression from the traditional blackboard, whiteboards are a common tool in all classrooms an...

The 3CX smartphone app for Android allows you to seamlessly take your office communications with ...

Your office anywhere Whether you choose to work remotely from home, by the pool or at your neigh...

You probably don't want calls to ring your mobile in the middle of the night. Thank God for the o...

3CX allows you to create call queues or ring groups to handle incoming calls as a team: “R...

If you have 3CX installed on-premise you need to make changes to your firewall configuration to a...

Dial codes are key/number combinations used to access functions within the phone system directly ...

Hot Desking allows local or remote (via SBC) connected IP Phones to be used by multiple users, on...

Call queues are used to better service incoming calls. Queue members are referred to as agents. Q...

Part 1: Agent Performance Reports Performance reports are used to monitor agent productivity whi...

What to do when you don’t receive your Web Meeting report email. Video recording, video recordin...

Introduction: Parking a call is similar to putting a call on hold with the difference that you c...